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Time Package 1
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15 minutes
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Time Package 2
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30 minutes
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Time Package 3
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45 minutes
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Time Package 4
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60 minutes
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Spyware & Virus Removal
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Our help desk will quickly locate and remove spyware, adware, viruses and other online threats. This remote service package will help keep your PC running smooth.
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PC Tune-Up
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A complete PC Tune-Up at the click of a mouse! This remote service identifies and removes existing spyware and viruses, optimizes your PC and helps keep your computer running at peak performance!
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Software Installation
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Remote technicians can help install or uninstall, setup and configure any software application, including security, business, internet, email, gaming applications and more.
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New PC Setup
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PC Setup service is a preventive maintenance solution that focuses on security. This online session will be administered by a certified online technician and includes setting up and configuring a secure environment on your new computer.
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PC Diagnostics
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This remote service includes a comprehensive PC diagnostic to identify problem areas and causes to common symptoms. Our certified technicians will provide recommendations for repair.
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Network Security Setup
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Certified remote technicians can quickly secure your home network! We'll help with configuration, security and firewalls for PCs and other network devices.
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Computer Optimization
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Your computer needs regular maintenance to keep it running and in good working order. A Computer Optimization service is a good thing you can do to preserve the health of your PC.
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Wireless Network Security
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Did you know that 80% of wireless networks are not secure? How secure is your network?
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MP3 Setup and Training
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Get your MP3 player working? Have our certified online technician set-up your new MP3 player online through your PC.
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Peripheral Setup (Printer, Digital Camera, etc.)
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Need help connecting something to your computer? This service is the quick and painless way to ensure your printer, digital camera or other digital device is correctly installed.
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Software Troubleshooting with Online Diagnostic
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Get help with your productivity software issues online or over the phone.
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Operating System Repair with Online Diagnostic
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Find out what's wrong with your computer and get it fixed.
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Wireless Network Diagnostic and Repair
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Having problems with your wireless network? We'll connect to your computer online or help over the phone at (866) 947-7277.
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ISP Troubleshooting
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Are you having problems connecting with your current high-speed or dial-up service? Please call (866) 947-7277.
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Monthly Service Agreement
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With this service plan you will receive unlimited online support 24/7 during the one month plan plus a system tune-up and preventive maintenance session.
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Quarterly Service Agreement
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With this service plan you will receive unlimited online support 24/7 during the three months plan plus a system tune-up and preventive maintenance session.
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Annual Service Agreement
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With this service plan you will receive unlimited online support 24/7 during the twelve months plan plus a system tune-up and preventive maintenance session.
